12.15. Full agreement. The agreement is the final, comprehensive and exclusive agreement between the parties on the purpose of this agreement and replaces and brings together all prior discussions between the parties on this subject. Unless authorized by Section 12.14, no amendments, amendments or waivers of the rights to the agreement are valid unless they are signed in writing and by an authorized signatory of each client and Cloudflare. The agreement can be executed in return, each being considered original, but which together constitutes the same agreement. In the event of a conflict between an order or registration form and the agreement, the order form or order of entry is checked, but only to the extent that there is a conflict. If Cloudflare has not given its written consent, the terms of the preprinted orders or general terms of sale transmitted by the customer to Cloudflare, which contain different terms of the terms of the agreement, are at odds with or beyond, are rejected by Cloudflare and are invalid and ineffective. „Business domain“ is any area that is entitled to a level of business subscription in terms of protection, products and support (as defined in cloudflare.com/plans/), not to mention all the add-on or usage functions that can be billed to you separately. The relevant version of this document can be found at: www.cloudflare.com/subscriptionagreement. While translations of this document can be provided in several languages, the English version hosted under the link above is mandatory for all users of the service. A: You can review our abuse policy and submit a report to www.cloudflare.com/abuse/ 1.14. „Data Processing Addendum,“ Cloudflare`s computer addendum, available under www.cloudflare.com/cloudflare_customer_DPAv3.pdf.

A: You can find it at www.cloudflare.com/terms/ 1.34. „Service Level Agreement“ refers to The Standard Cloudflare Agreement for Service Level, available at www.cloudflare.com/__xsla. By using the service, you agree to receive certain electronic communications from us, as outlined in our privacy policy. Please read our privacy policy to learn more about your decisions regarding our electronic communications practices. You agree that all communications, agreements, statements or other communications that we transmit to you electronically meet all legal communication requirements, including written communications. Please note that Cloudflare may provide copies or information from your notification or complaint to anyone it deems appropriate, unless you have asked us not to disclose your data through the opt-out procedure described on our abuse site, including, but not limited to, the cloudflare user affected by the notification or complaint, the cloudflare user hosting provider, the website manager and visitors to the cloudflare website. For more information on how Cloudflare handles complaints, see www.cloudflare.com/abuse/. On October 1, 2020, we updated our Standard Enterprise Underwriting Agreement (ESA) to incorporate our updated standard DPA as a benchmark. Customer companies are subject to our standard ESA if they join ESA with Cloudflare or after 8 August 2019 and do not have a custom agreement.